In such a case, you should take on some extra help. Sometimes using your main antivirus is not enough. Chances are your computer is malware-infected. If your Skype keeps acting completely weird, it is time your main antivirus solution performed a proper system scan. Settings -> Update & Security -> Windows Defender -> Open Windows Defender -> Full / Custom Your Main Antivirus Solution Hurry up to perform a deep or a customized system scan: Windows Defender can help you fight back against malware and recapture your precious Skype. Windows Defender is a built-in antimalware tool aimed at guarding your Windows 10. It is your duty to prevent them from leaving a trail of destruction in their wake.Īnd here are your main allies: Windows Defender Scan your computer and remove all the nefarious invaders as soon as possible. If your Skype is being too confrontational and seems to be asking for trouble, this might mean that malicious software is at work. Reboot your computer and check if your Skype is OK now.

Windows key +I -> Update & security -> Check for updates -> Windows will search for and download available apps automatically Your system might be longing for updates, which can lead to uncontrollable or inadequate Skype: You can also find the latest version of Skype on its official website.Make sure it is compatible with your Windows 10.Search for the latest version of Skype.This Computer -> C Drive -> App Data -> Roaming -> Skype -> Delete the contents of the folderĪfter uninstalling Skype, reboot your computer. Make sure there are no traces of the old Skype version left on your computer: Windows key + R -> Type appwiz.cpl -> Enter -> Find Skype -> Right-click on it -> Uninstall.Follow the instructions provided by the uninstallation wizard.Start menu -> Control Panel -> Right-click on Skype-> Uninstall.If your Skype refuses to work properly, reinstalling it might resolve the issue.įirst, you should completely uninstall the app: So, feel free to work your way down to get your Skype back on track: 1. We hope our troubleshooting tips will help you fix all your Skype problems. Audio / Video issues: You cannot see each other.Yep, it’s about the creepy ‘Sorry, we couldn’t connect to Skype’ message. Skype connectivity issues: You can’t connect to Skype.Skype crashes, hangs or freezes: Your Skype is acting weird and trying your patience.Or you cannot log in to it: In a nutshell, your Skype won’t open or work. The most notorious ‘Skype isn’t working’ issues in Windows 10 are:

Skype sign in not working